Libby to Borrowbox FAQ

After 30 June 2023 we are saying goodbye to Libby.

Why are we saying goodbye to Libby?

BorrowBox is our most popular digital platform with our customers. From 1 July 2023 we will be bringing you even more content through your favourite platform, including eBooks and a great selection of digital magazines!

When is the last day to use Libby?

You’ll no longer be able to access Libby after 30 June.

What happens if I have items on loan?

You’ll have until 30 June 2023 to read anything you have on loan with Libby. After this date, all loans will automatically be returned as access to Libby will cease for Queanbeyan-Palerang Libraries customers.

What happens if I have items reserved on Libby?

Unfortunately, all reservations will cease to exist on 30 June. After this date our library will no longer have Libby as a digital library platform.

Will I have access to my loan history?

Your loan history will no longer be available. However, if you’re keen to keep your history you can export your history using the Libby app Timeline feature before 30 June.

Where can I borrow eLibrary items?

You can access our eLibrary from the library website or from individual Apps including, BorrowBox, indyreads and hoopla. You’ll discover eBooks, eAudiobooks, digital magazines, comics, music and movies. Visit here to find out more.

Where can I get my digital magazines from 1 July?

Download the BorrowBox app if you don’t have it already or visit our website. You’ll find a great selection of digital magazines on BorrowBox.

Will back issues of magazines be available?

Back issues will be available and the BorrowBox app can even notify you when the latest edition arrives!

Please ask our library staff or call your library if you need any more help.